Services
Everything we do, and what’s included in each.
IT Consulting
Plan upgrades, pick the right vendors and budget for the year ahead. We review your security and give you a written plan in plain English.
- Technology planning and a yearly budget
- Security and risk review with a written report
- Vendor and software selection (phones, internet, line-of-business apps)
- Microsoft 365 / Google Workspace setup and migration
- Office moves and new-location setup
Computer Support & Repairs
Slow, crashing or infected PCs and laptops. Diagnostics, virus removal, part replacement, upgrades and new computer setup.
- Diagnostics for slow, crashing or noisy computers
- Virus and malware removal
- Screen, drive, memory and battery replacement
- New computer setup and data transfer
- Printer and peripheral setup
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Network Support
Wi‑Fi that reaches every room, firewalls, switches, cabling and VPN for remote staff. We fix outages and keep it monitored.
- Business Wi‑Fi design, access points and coverage fixes
- Firewall, router and switch installation
- Network cabling, patch panels and rack cleanup
- VPN and secure remote access for staff
- Outage troubleshooting and ongoing monitoring
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Server Support
Setup, upgrades and day-to-day care for the servers your office runs on, on site or in the cloud. We keep shared files, user accounts and business apps available, patched and monitored.
- Windows Server and Linux setup, upgrades and migrations
- Active Directory, user accounts and shared-folder permissions
- Virtualization (Hyper-V, VMware) and storage management
- Patching, health monitoring and alerts
- Moving servers to Microsoft 365 or the cloud, or a hybrid setup
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Microsoft 365 & Azure Support
Email, Teams, OneDrive and SharePoint set up properly, plus secure sign-ins with Entra ID and cloud servers in Azure. We handle licenses, users and security so your team can just work.
- Microsoft 365 setup, migrations and license management (Exchange email, Teams, OneDrive, SharePoint)
- Entra ID (Azure AD) user accounts, groups, single sign-on and password resets
- Multi-factor sign-in, Conditional Access and security defaults
- Intune device management for company laptops and phones
- Azure virtual machines, backups and moving on-premises servers to the cloud
- Email security: spam and phishing protection, SPF/DKIM/DMARC
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CCTV Install & Support
Camera layout, installation and recorder setup, with live view on your phone. We service existing systems too.
- Site walk-through and camera placement plan
- IP camera and NVR installation, indoor and outdoor
- Phone and computer remote viewing setup
- Recording retention and footage export
- Repairs and upgrades to existing systems
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Backups
Automatic onsite and cloud backups for computers and servers. We check them every day and test restores, so they work when you need them.
- Automatic backups for workstations and servers
- Onsite plus offsite/cloud copies
- Daily backup monitoring and alerts
- Quarterly restore tests
- Microsoft 365 / Google Workspace mailbox backup
Data Recovery
Deleted files, failed drives, damaged laptops and ransomware. We get back what can be recovered and tell you honestly what can’t.
- Accidentally deleted files and folders
- Failed or clicking hard drives and SSDs
- Water- or drop-damaged laptops
- Ransomware response and restore from backup
- Free evaluation before any paid work
Ready to get your IT under control?
Call (773) 392-0176 or request service online. Same business day for urgent issues.